How to Pay Your Bill
You can pay your University of Utah 星空传媒 bill several ways:
- Online through
- Online through our , if you don't have a MyChart account
- By phone
- By mail
- At any clinic at time of service
- At an
We accept all major credit cards. Please pay over the phone or online to use a credit card.
Pay Your Bill Online
to pay your bill online.
No MyChart Account? That's okay. You can pay your bill online using our .
Pay Your Bill Over the Phone
Call 801-587-6303 or 1-800-862-4937
You can talk to a representative on the phone:
Mon鈥揊ri, 9 am鈥5 pm
Pay Your Bill By Mail
You may mail a check to the following address:
U of U Hospital
Self-Pay Billing Office
PO Box 841482
Los Angeles, CA 90084-1482
Paperless Billing Available
We automatically enroll everyone who has a MyChart account in paperless billing. This means you'll receive your bills through MyChart. You will no longer receive a paper bill. Paperless billing has many benefits:
- Convenient
- Eco-friendly
- More secure than paper options
You will receive notice of new bills through email and the MyChart mobile app. to receive timely notices.
INSTRUCTIONS TO OPT OUT OF PAPERLESS BILLING
- .
- Find the Billing section on the MyChart website and mobile app.
- Website: Click "Menu" in the upper lefthand corner of your screen. Scroll down to the Billing section. Select "View & Pay My Bill".
- Mobile App: Tap the blue menu square in the upper lefthand corner. Scroll down to the Billing section. Select "View & Pay My Bill".
- Scroll to the bottom of the screen below the account boxes. You will see this statement: If you would like to receive paper statements, you may cancel paperless billing.
- Click or tap "Cancel paperless billing".
- Confirm your preferences:
- Website: Click "Receive paper statements."
- Mobile App: Tap "Cancel paperless."
Note: Try again in 24 hours if you don't see the opt-out buttons. It may take a day or two to see this option if you have a new MyChart account.
Questions About Paperless Billing?
Contact patient billing at 801-587-6303 to learn more about MyChart paperless billing.
Using MyChart Bill Pay
You can use MyChart for several billing services:
- Enroll in automatic payments
- Access current and past billing statements
Enroll in Automatic Payments
Follow these steps to enroll in automatic payments:
- .
- Find the billing section:
- Website: Click 鈥淢enu鈥 in the upperleft corner of the screen. Scroll down to the Billing section. Select 鈥淰iew & Pay My Bill鈥.
- Mobile App: Tap the blue menu square in the upper lefthand corner. Scroll down to the Billing section. Tap 鈥淰iew & Pay My Bill鈥.
- You will see a list of accounts you鈥檙e responsible for.
- Accounts with an outstanding balance will show a 鈥淪et Up Payment Plan鈥 button. This button is under the 鈥淎mount Due鈥 column. Click this button. This button will only appear if your account qualifies for a payment plan.
- You will respond to a few prompts:
- The amount you want to pay each month
- The day of the month you want to make a payment
- Payment method, such as your credit card details
- Select 鈥淪ave Payment Method鈥. Click 鈥淐ontinue鈥.
- You will see a confirmation page outlining your payment details. Select 鈥淪tart Plan鈥 to finish enrollment.
Accessing Current & Past Billing Statements
You can also access current and past billing statements in MyChart:
- .
- Find the Billing section:
- Website: Click 鈥淢enu鈥 in the upperleft corner of the screen. Scroll down to the Billing section. Select 鈥淰iew & Pay My Bill鈥.
- Mobile App: Tap the blue menu square in the upper lefthand corner. Scroll down to the Billing section. Tap 鈥淰iew & Pay My Bill鈥.
- You will see a list of accounts you鈥檙e responsible for.
- Click 鈥淰iew Balance Details鈥 for the account you want to view.
- Find the Statements/Letters section:
- Website: You will see a tab labeled 鈥淪tatements/Letters鈥. This tab shows all statements by date. Click the envelope icon for the statement date you want to view.
- Mobile App: The tab won鈥檛 say 鈥淪tatements/Letters鈥 until you hover over it. It鈥檚 the fourth tab with an icon of green and blue word bubbles. Click the envelope icon for the statement date you want to view.
- If you are using the website, your computer will prompt you to open or save a PDF statement. Click 鈥淥pen鈥 to view, print, or save the statement. The mobile app will not allow you to view, print, or save your statement as a PDF.
Questions About Your Bill?
The U of U 星空传媒 billing office provides several services:
- Billing information and questions
- Financial assistance
- Payment arrangements
- Payment processing
Please email your billing questions to patientbilling@hsc.utah.edu.
Your bill will arrive at different times depending on your insurance:
- You鈥檒l receive your bill after your insurance processes your claim if you have insurance.
- You鈥檒l receive your bill about 30 days after your visit if you don鈥檛 have insurance.
You鈥檒l receive three statements to settle your balance. Your account will be transferred to collections if you don鈥檛 pay in full or make a payment arrangement with our billing office.
You can sign up for electronic statements through . Contact us if you need assistance at 801-587-6303 or 1-800-862-4937.
You'll know we have billed your insurance company when you receive your bill. You will see an insurance payment on your billing statement.
You may pay a deposit or copayment at your visit. A copayment is a set fee you pay for health care services. The amount you pay depends on your insurance coverage.
You will pay your copayment and deductible, if applicable, at your visit. A deductible is the amount you pay before your health plan pays.
Please bring your current insurance card or information to your appointment. This will help us bill your insurance.
Financial Assistance: What If I Can't Pay My Bill?
We offer payment plans for patients who have trouble paying the full balance. Please visit MyChart or contact our patient billing office at 801-587-6303.
You may be eligible for financial assistance if you鈥檙e experiencing financial hardship. Please submit an application and include the following documents:
- Copies of paycheck stubs or other income from the past two months
- Current bank statement copy
- Copy of last year鈥檚 tax return
- Letter explaining your current financial status
Check Your Medicaid Eligibility
See if You Are Eligible
Medicaid Eligibility Espa帽ol
Estimate Your Out-Of-Pocket Costs
University of Utah 星空传媒 has developed a tool that helps you compare and calculate how much you'll pay out-of-pocket for health care services and procedures.
Don't Have a MyChart Account?
Use our online tool to get an estimate.
Have a MyChart Account?
MyChart can help you estimate costs using your insurance information.
Need Assistance?
Call a financial advocate at 801-581-2957
Schedule an Online Billing Consult
Need assistance in reviewing your hospital bill? Call us at 801-587-6303 or 800-862-4937 OR schedule an online billing consult.